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De-stress your support team, delight your customers, & deliver more revenue with Wonderment - the post-purchase iOS.
About Wonderment
Wonderment is the easiest way to proactively set expectations on shipping timeframes, automatically update customers with delays, and measure shipping expectation vs reality across the business. Hundreds of outstanding Shopify brands like The Ridge, Bokksu, and Jones Road Beauty use Wonderment to earn more from their existing customers.
Wonderment has changed the way we view the post-purchase experience at Jones Road from the automated emails/SMS letting customers know their order is delayed, to customized upsell opportunities on the tracking page and in-depth in-transit analytics. It not only elevates the customer experience but puts more money in our pocket. It's built-in suite of tools to keep customers in the loop on all things delivery. As I often say, the time between “place order” and order delivery is generally the most
Wonderment and Ryder
A great experience between “order confirmation” and “package delivered” has significant impact on customer happiness and retention. Ryder E-commerce by Whiplash fulfillment positions brands for success at order, and then Wonderment steps in, helping to delight customers and deliver more revenue. Together Wonderment + Ryder E-commerce by Whiplash create a powerful customer delight machine.