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ReturnBear
Partner
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ReturnBear receives, verifies, & consolidates returns at our local hubs in US, UK, Canada, & AU. Cut return costs, speed up refunds & exchanges, & recover inventory value faster. Software+Services.
Categories
International, Post-Purchase, ReCommerce, Returns Management, Sustainability, QR Code
Resources
About ReturnBear
ReturnBear operates returns-only distribution centers to verify and process cross-border returns locally — eliminating costly international shipping, speeding up refunds and exchanges, and guaranteeing fraud-free returns. We also support forward fulfillment, enabling you to resell returned inventory in-market faster.
- Returns-only distribution centers in Canada, the US, UK, and Australia
- Free customer-facing return portal software or bring your own portal
- Access to box-free, label-free, QR code based return points
- Verification of returns within minutes to hours, guaranteed fraud-free
- Return processing and dispositioning
- Forward-fulfillment of processed returns in-country to the next customer
- Cross-border consolidation of returns
Works with Global-e, Zonos, Shopify Markets, and more.
Supports both domestic and international returns.
Get live within a week or less using our Shopify app.
ReturnBear helped us reduce our return fee for Canadian customers which changed our customer experience dramatically.
ReturnBear and Ryder
Choose the return services that make the most sense for your brand. Let Ryder + ReturnBear handle the rest!
Media
SKIMS
True Classic
Club L London
Brands Using ReturnBear
Use cases
- International Returns are Final Sale
ReturnBear provides discounted domestic shipping labels to send returns our local hubs, followed by trade-compliant cross-border consolidations of all of your returns back to Ryder on a regular cadence. Protect your margins and delight your customers by saying goodbye to costly express international shipping labels to send back a single return.
- "Email Us" to Start An International Return
Unburden your customer service team by automating your international return process. Combining our free return portal software with our low-cost shipping labels lowers ticket counts and delights your customers to have a friction-free experience.
- Slow International Sales Growth
Did you know one in four shoppers avoid buying from international retailers due to concerns around returns? Put their mind at ease with ReturnBear by building better return policies and processes to ensure your cart conversion rates don't suffer.
- Fraud from Refunding Before Receiving the Return
With ReturnBear's in-country return hubs and return points, we verify returns within 72 hours or less (within minutes at return points), so not only does your customer get their refund, store credit, or exchange faster but brands mitigate fraud from refunding at parcel scan or return initiation.
- Returned Inventory Sitting Instead of Selling
Extend your full-price selling season by forward-fulling processed returns in the country the return was received in. ReturnBear can grade, repack, and resell Grade A inventory to the next closest customer which saves you on shipping costs and transit time. Our return hubs become your new localized distribution centers in key markets like the UK and Australia.
- Focus On Sustainability
ReturnBear’s localized return network cuts transportation emissions by up to 99%—amplifying your efforts to reduce waste, improve transparency, and operate more sustainably.