ChannelApe - Ryder Tech Partner Directory

About ChannelApe

ChannelApe is your intelligent command center for inventory, order, and fulfillment operations.

We help high-SKU DTC brands by separating supply chain software from physical operations. Rocketship companies like Allbirds, Cuts Clothing, Birdies, and Rothy's trust their operations to ChannelApe.

Set up detailed order routing rules to ship from the best location with our Distributed Order Management. Increase conversion rate and customer lifetime value by promising a delivery date at checkout. Reduce support tickets with BI tools and accurately close the books each month thanks to native integrations with top accounting and ERP platforms.

The future of DTC is collaborative. Each brand has a different strategy and business model, requiring different tech-stack configurations and accompanying rules. ChannelApe is purpose-built to support these variations. We enable brands to grow and innovate without worrying about turning into the next out-of-touch, out-of-business legacy brand.

ChannelApe and Ryder

By connecting Whiplash’s scalable fulfillment platform with ChannelApe’s real-time inventory and order management capabilities, merchants gain access to an intuitive, all-in-one dashboard that gives them unparalleled visibility and control over their brand’s fulfillment experience. With faster delivery and less post-purchase woes, brands will increase their Net Promoter Score (NPS) and customer retention.

ChannelApe + Whiplash integration gives you

Proactively address growing customer expectations
Make decisions with clear and detailed data
Optimize shipping and order rules to maximize cost savings

Use cases

Real-Time Inventory

Maintain a single source of truth for enterprise-wide inventory –with unified inventory across all channels and locations. From production to customer. Know exactly where your products are at any given moment. And gain full real-time visibility into all your orders, inventory, and fulfillment –in one easy-to-use platform.

Order Orchestration

Cut costs, grow revenue, and boost customer satisfaction. All while improving your fulfillment process. Always ensure your orders are on track, and ship with the most effective carrier and SLA each time. Every time. Apply rules-based configuration and order routing based on location, inventory availability, fulfillment capacity, customer service, and more. Gain an end-to-end enterprise-grade order management software that creates a better fulfillment experience.

Pre-Sell Management

Supercharge order volumes by offering customer date promises and presell options. Get closer to customers and eliminate overproduction. Manage without the typical headaches, manual processes, and customer experience problems. Keep your Product Detail Page (PDP) up-to-date with accurate, expected arrival dates –visible to customers before they make a purchase. Automatically plan for pre-sell delivery date on your PDP based on inbound PO’s. All with real-time ATP inventory.

Business Intelligence

Gain a deeper understanding of your last-mile supply chain interactions with unified data across touch-points. Precise data brings the confidence to invest where it counts. Get the insights you need to make changes to your operations. Monitor warehouse SLAs, highlight breakdowns in order orchestration and find inventory misses and improve your performance. ChannelApe’s data analytics platform provides more options to help you deliver more through the use of strong, fresh insights.

Finance & Reporting

No need to learn other systems. Your finance team can work with the systems they’re comfortable with –like Netsuite, Quickbooks etc. without slowing down a thing. And yes –all of your inventory, order, and fulfillment data will sync automatically.No more manual downloads or accessing multiple systems. Spend more time analyzing and less time organizing. Gain the tools you need to sync your sales, order processing and fulfillment data –daily.

Purpose Built for Enterprise Brands

Enterprise Inventory Management built to globally scale. Increase visibility and regain control over your inventory and operations with a true omnichannel solution–built to optimize enterprise order, fulfillment, and inventory complexities at scale.