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About AfterShip

AfterShip is a customer experience platform that sparks loyalty and engagement for global eCommerce brands and retailers. Its holistic solutions enhance and automate each customer journey stage, including products for email automation, SMS marketing, product reviews, shipment tracking, returns management, predictive delivery estimates, shipping protection, and multi-carrier shipping.

AfterShip Returns is a returns automation solution that delivers a positive returns and exchange experience, optimizes return costs, and retains more revenue. Brands can offer advanced exchanges while leveraging 310,000+ drop-off locations. AfterShip Returns natively integrates with most major platforms, tech solutions, and global carriers.

We focus on building relationships with our customers because Lume is a personal product. With AfterShip Returns, what used to take our team upwards of 8 hours a week to do, now only takes us 1 hour. I have a lot more time to listen to customers and make sure they’re happy with their purchase.
Nikolas Callas, Director of Operations at Marc Nolan
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